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  • 100-500 installations
  • Description
  • Screenshots
  • Video

HotelHug is a direct channel between hotel reception and its guests. Through an app for them you can offer tourist information and internal services as well as promote local offers and allow booking. HotelHug platform consists of a web dashboard with which is possible to manage information and offers, and a personalized app with the logos and colors of the structure.

HotelHug Pricing & Demo

price level
pricing model
  • one time
  • per month
  • per year
  • per user
  • per use
pricing model details

Price details: Start from € 600,00/year

  • setup cost
  • free version
  • trial
  • demo
  • video

HotelHug Features

  • Analytics dashboard
  • Automated survey
  • Automatic work order generation from guest request
  • Campaign manager
  • Customized chat integrated with website
  • Direct communication with appropriate department
  • Guest recognition
  • Incident Tracking
  • Location based interaction
  • Online check-in upgrades
  • Online check-in upsell
  • Overall performance indicator
  • PMS Integration
  • Pre-loaded maps for hotel surroundings
  • Preventive maintenance
  • Profiles management
  • Push notifications
  • Realtime feedback collection
  • Reception services
  • Room ready notifications

HotelHug Support & Training


  • support availability 24/7
  • business hours
  • phone
  • email ticket
  • live chat
Support Cost


  • live
  • online
  • tutorials
  • documentation
Training Cost

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